Frequently asked questions

You are always welcome to ask questions.

Do you have any questions before your visit? We have compiled answers to some of the most common questions here on this page. If you cannot find what you are looking for, please feel free to contact us—we are happy to help.

Booking & payment

You can view our full cancellation policy in your order confirmation – or call us if you need to change your reservation.

We do not charge a deposit, but we do charge for your stay and any parking upon arrival.

You can either call the reception desk at 65 42 05 00 or book directly using the “Book now” button at the top.

Hotel Odeon and Restaurant H.C. by Meyers accept cash between 6:00 a.m. and 10:00 p.m. Credit cards and MobilePay are accepted 24 hours a day.

When paying with cash, we ask for a deposit at check-in, in addition to the price of the room itself. As we are a cashless hotel, we cannot give change in cash – instead, we will refund the amount to your payment card, or you can pay with exact change.

Parking & transportation

Hotel Odeon is located just a few hundred meters from Odense Banegård Center, so you can easily walk there in a few minutes.
If you prefer to take a taxi, you can be driven directly to the parking garage, where the elevator will take you directly to our lobby.

As soon as you step outside the hotel door, you are in the heart of Odense.

We have 70 parking spaces in the basement under the hotel. The basement has a total of 1,000 parking spaces – see the parking guide here.

Facilities & services

The hotel does not have a gym, but there are several state-of-the-art fitness centers nearby.

Pets are not permitted in the hotel.

Hotel Odeon is a 100% smoke-free hotel, and therefore smoking is not permitted indoors. We have several covered areas outside in the hotel courtyard where smoking is permitted.

There are no ATMs, as the hotel is cashless. You can use credit cards to pay for your room and at the bar and restaurant.

Check-in, stay & rooms

Is the reception desk staffed 24 hours a day? You can check in at Hotel Odeon from 3 p.m. onwards. The reception desk is staffed 24 hours a day. You must check out of your room by 11 a.m. on weekdays and 12 noon on weekends.

Hotel Odeon does not have air conditioning, but all our rooms are equipped with modern climate control systems that ensure a comfortable temperature, regardless of the time of year you visit us.

Yes! That will leave more space in your suitcase for your other things.

An ironing board and iron are available – please ask at reception.

Yes – in our standard rooms, our beds measure 140 cm x 200 cm. In our LUX, Twin, Deluxe, and suite rooms, our beds measure 180 cm x 210 cm.

Yes, our hotel offers comfortable and spacious family rooms that can accommodate up to 4 people and a baby cot. These rooms are spacious and designed with families in mind, so everyone can enjoy a pleasant stay together.

Extra beds are available in our Deluxe rooms and our two suites, with a sofa bed measuring 140 cm x 200 cm.
Please note that an extra bed can be purchased for DKK 300 per night.

Children under 3 years of age stay free of charge when using existing beds. Baby cots can be purchased for DKK 300 per night. Extra beds are available in our Deluxe rooms and our 2 suites with a sofa bed measuring 140 cm x 200 cm. Extra beds can be purchased for DKK 300.

We offer free wireless internet access throughout Hotel Odeon – you can log in with your wireless device using the password: 234hotel

Yes! We are at the reception desk around the clock, so you can always talk to a member of staff.

Food & drink

Our breakfast is always included in the price and cannot be deducted from your room rate – but it is, of course, optional whether you wish to take advantage of the offer.

Yes! Even if you are not staying at the hotel, you are still welcome to enjoy our breakfast buffet with all the best from Meyers kitchen. The price is DKK 195 per person.

However, this is subject to availability and must be arranged in advance with our reception or restaurant.

Other

You may only use our logo after prior agreement – contact us at info@hotelodeon.dk

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