Frequently asked questions

Do you have any questions before your visit?

We have collected a few of the most common on this page, however, if you don’t find what you’re looking for, you’re always welcome to call or email us.

What is your cancellation policy?

You can view our cancellation policy in your order confirmation – or give us a call if you need to edit your reservation.

Is there an option for an extra bed?

Our rooms are optimally designed for two people, so there is no possibility of extra beds.

How far is the hotel from the train station?

Hotel Odeon is located a few hundred meters from Odense Train Station – You can walk from the platform to the hotel in a few minutes.

How far is it from the hotel to the town centre?

As soon as you step outside the hotel’s door, you are in the middle of Odense.

When can I check-in and check-out?

You can check in at Hotel Odeon from 3 pm. The reception is open 24 hours a day and closes only a few days a year. You have to check out of the room no later than 11 am on weekdays and 12 pm on weekends.

How many parking spaces are there and does it cost anything to park?

We have 70 parking spaces in the basement below the hotel. All in all, the basement has 1.000 parking spaces – please take a look at the parking guide here.

Is there a hair dryer in the room?

Yes! Then there’s more space in your suitcase for your belongings.

Are there ironing boards and irons in the rooms?

Ironing boards and irons are available – ask at reception.

Is there a double bed in the room?

Yes – in Standard and Accessible Rooms the bed width is 140 cm and on Deluxe rooms and Suites the bed width is 180 cm.

Do you have family rooms?

The hotel does not feature family rooms.

What does it cost for a child to stay?

Children under 3 years stay in their parents’ room for free – please note, however, that extra beds are not available.

Can you forego the breakfast?

Our breakfast (which is 100% organic) is included in the price and cannot be deducted from your room rate – but it is of course optional if you wish to make use of the offer.

Is there a gym in the hotel?

The hotel does not have a gym, but there are several state-of-the-art fitness centres nearby.

Do you accept pets at the hotel?

Pets are not allowed at the hotel.

Where can I smoke?

Hotel Odeon is a 100% smoke-free hotel, and therefore smoking is not allowed inside. We have several covered areas outside, in the hotel courtyard, where smoking is allowed.

Are there ATMs at the hotel?

There are no ATMs, as the hotel is cashless. You can use credit cards for payment of the room as well as the bar and restaurant.

Is there wireless internet access?

Throughout Hotel Odeon, we offer free wireless internet access – you can log on using the password: 234hotel

How do I book a room?

You can either call the reception on 0045 6542 0500 or book online here.

Is there air conditioning in the rooms?

All rooms at Hotel Odeon are fully air conditioned, so you are always guaranteed the perfect temperature, no matter what time of year you visit us.

Is the front desk 24/7?

Yes! We staff reception 24 hours a day, so you can always talk to an employee.

Can I use your logo for my own purposes?

If you want to use our logo, you must first get the OK from us (contact us at If granted permission, you can download the logo in various formats here.

Have you seen our beautiful Deluxe rooms?

If you want more space during your stay, we offer our Deluxe rooms with full air conditioning.

They have the same exclusive and elegant decor as the standard rooms, just with more space and an extra wide double bed.

Or our elegant restaurant?

Odense is filled with great culinary experiences from all over the world. However, you don’t have to leave the hotel to enjoy a delicious dinner – at Hotel Odeon we offer dining in cozy, exclusive surroundings.