Frequently asked questions
Do you have any questions before your visit?
We have collected a few of the most common questions on this page, however, if you don’t find what you’re looking for, you’re always welcome to call or email us.
You can view our cancellation policy in your order confirmation – or give us a call if you need to edit your reservation.
Our Deluxe rooms and 2 suites have an option for an extra bed, using the sofa which measures 140 cm x 200 cm.
Hotel Odeon is located a few hundred meters from Odense Train Station – You can walk from the platform to the hotel in a few minutes.
As soon as you step outside the hotel’s door, you are in the middle of Odense.
You can check in at Hotel Odeon from 3 pm. The reception is open 24 hours a day and closes only a few days a year. You have to check out of the room no later than 11 am on weekdays and 12 pm on weekends.
We have 70 parking spaces in the basement below the hotel. All in all, the basement has 1.000 parking spaces – please take a look at the parking guide here.
Yes! Then there’s more space in your suitcase for your belongings.
Ironing boards and irons are available – ask at reception.
Yes – in our Standard Rooms the bed measures 140 cm x 200 cm. In our LUX, Twin, Deluxe and our Suites the beds measure 180 cm x 210 cm.
The hotel does not feature family rooms.
Children under the age of 3 can sleep in existing beds for free. Baby beds can be acquired for DKK. 300 per night. Our Deluxe rooms and 2 suites have an option for an extra bed, using the sofa which measures 140 cm x 200 cm. This extra bed can be acquired for DKK. 300.
Our breakfast (which is 100% organic) is included in the price and cannot be deducted from your room rate – but it is of course optional if you wish to make use of the offer.
The hotel does not have a gym, but there are several state-of-the-art fitness centres nearby.
Pets are not allowed at the hotel.
Hotel Odeon is a 100 % smoke-free hotel, and therefore smoking is not allowed inside. We have several covered areas outside, in the hotel courtyard, where smoking is allowed.
There are no ATMs, as the hotel is cashless. You can use credit cards for payment of the room as well as the bar and restaurant.
Throughout Hotel Odeon, we offer free wireless internet access – you can log on using the password: 234hotel
You can either call the reception on 0045 6542 0500 or book online here.
All rooms at Hotel Odeon have a temperature regulating system, so you are always guaranteed a comfortable temperature, no matter what time of year you visit us.
Yes! We staff reception 24 hours a day, so you can always talk to an employee.
If you want to use our logo, you must first get the OK from us (contact us at info@hotelodeon.dk). If granted permission, you can download the logo in various formats here.
Both Hotel Odeon and restaurant H.C. by Meyers only accept cash between 06:00 and 22:00 – however, we accept all major credit cards, as well as MobilePay, around the clock. Remember that, if you pay by cash, you must put down a deposit as you check in, in addition to payment for your room(s).
