Frequently asked questions
Do you have any questions before your visit?
We have collected a few of the most common on this page, however, if you don’t find what you’re looking for, you’re always welcome to call or email us.
You can view our cancellation policy in your order confirmation – or give us a call if you need to edit your reservation.
Our rooms are optimally designed for two people, so there is no possibility of extra beds.
Hotel Odeon is located a few hundred meters from Odense Train Station – You can walk from the platform to the hotel in a few minutes.
As soon as you step outside the hotel’s door, you are in the middle of Odense.
You can check in at Hotel Odeon from 3pm. The reception is open 24 hours a day and closes only a few days a year. You have to check out of the room no later than 10am on weekdays and 11am on weekends.
We have 70 parking spaces in the basement below the hotel. All in all, the basement has 1.000 parking spaces – please take a look at the parking guide here.
Yes! Then there’s more space in your suitcase for your belongings.
Ironing boards and irons are available – ask at reception.
Yes – in Standard and Accessible Rooms the bed width is 140 cm and on Deluxe rooms and Suites the bed width is 180 cm.
The hotel does not feature family rooms.
Children under 3 years stay in their parents’ room for free – please note, however, that extra beds are not available.
Our breakfast (which is 100% organic) is included in the price and cannot be deducted from your room rate – but it is of course optional if you wish to make use of the offer.
The hotel does not have a gym, but there are several state-of-the-art fitness centres nearby.
Pets are not allowed at the hotel.
Hotel Odeon is a 100% smoke-free hotel, and therefore smoking is not allowed inside. We have several covered areas outside, in the hotel courtyard, where smoking is allowed.
There are no ATMs, as the hotel is cashless. You can use credit cards for payment of the room as well as the bar and restaurant.
Throughout the Hotel Odeon, we offer free wireless internet access – you can log in with your wireless device without a code.
You can either call the reception on 0045 6542 0500 or book online here.
All rooms at Hotel Odeon are fully air conditioned, so you are always guaranteed the perfect temperature, no matter what time of year you visit us.
Yes! We staff reception 24 hours a day, so you can always talk to an employee.